INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How discreet is Nicest's packaging & shipping?

Maintaining utmost confidentiality, the product labels and boxes will be completely void of any brand names or logos. Our plain packaging ensures that the contents remain a mystery, without anyone being able to discern what is inside.

Will the name 'sextoys' appear on any of my payment methods?

Rest assured that the 'sextoys' will NOT be shown on your credit card statement or any payment methods you may use. We employ a generic name descriptor, ensuring that it remains undisclosed even if someone attempts to search for it using Google reverse.

Where will my package ship from & what shipping carriers used to ship?

In order to ensure that you are using genuine products, we all ship from factories in China, and each product undergoes strict quality inspection procedures before being shipped from the factory.

We cooperate with professional international logistics companies, or use UPS/DHL to ship goods

Does Nicest send out any promotional material in the mail?

Nope. Nicest won't be sliding any promotional goodies through your letterbox. We prefer to keep things digital & groovy.

Every now and then, we send out funky fresh emails with cool promos to our loyal subscribers. If you're not vibing with it anymore, no worries! Just click that unsubscribe button at the bottom of the newsletter in your email.

My product does not work! What should I do?

If by some rare chance you happen to receive a product that's not working or doesn't meet your expectations, worry not!

Kindly Contact Us with your order id. Our primary focus is to provide you with the necessary support in finding a resolution for your concern.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS